About Us

RobertsonAboutBuilding lifelong relationships through insurance is more than a motto, it is who we are. At the Robertson Insurance Group, we believe every relationship is built on knowledge, trust, and expertise. When you walk through our doors or call one of our offices you speak with a person who seeks to understand your specific needs. You are given care and respect and treated as if you are our only client. We do this by following each individual policyholder through the entire insurance experience from start to finish because at Robertson Insurance Group, we are people serving people.

With every client, we sit down to assess each specific situation. By doing this we are able to tailor a policy to fit your specific needs.

As an independent and full service agency, our duty is to our clients.  As your insurance agent, it is our responsibility to provide YOU with the best service and the best coverage, at the best possible price.  We work with over 20 A+ rated insurance carriers and can offer insurance coverage for your automobile, motorcycle, boat, RV, home, personal property, flood exposure, snowmobile, and ATV.  We also provide individual and group Life and Health insurance and financial planning services through various carriers.  We know you expect the best value without sacrificing personalized service and that’s exactly what we offer at Robertson Insurance Group LLC.

History

Although our company officially began in January of 2003, the partners at Robertson Insurance Group LLC collectively have more than 120 years of experience in the insurance business. In 1969, after graduating from Duke University (1966) and having just served two years in the United States Army with a one-year tour of duty in Vietnam, Jim Robertson began his insurance career with a local independent agency in Bethlehem.  In 1971, Jim formed his own insurance firm with a partner and was primarily responsible for the growth of that firm during his tenure there.  In 1977, Jim opened Robertson Insurance Services Inc. and through the addition of some minor partners and a number of agency acquisitions, grew the agency to become one of the largest in the Lehigh Valley area.

In 1991, Cynthia Youngblut joined the firm as an account executive. Since her arrival Cindy has been an integral part of the organization and has been largely responsible for much of the growth of the company. In 1997, Jim merged the company with Scott Welsh’s agency to form Robertson/Welch Insurance Services, Inc. In a very short time, the agency grew dramatically.  In 2000, Robertson/Welsh was purchased by Brown & Brown Insurance, the sixth largest insurance agency in the United States.  Although the agency did very well, Jim felt that he could not serve his clients with the same level of personal attention that he had previously offered.  Therefore, in January of 2003 Robertson Insurance Group was founded.

Cindy and Jim began to re-establish the agency as one of the premier insurance firms in the Lehigh Valley area.  In June of 2003, Robertson Insurance Group merged with Jamie Hunsicker and the Hunsicker Agency.  Jamie brought more than 30 years of insurance experience with him and has been instrumental in growing the firm substantially over the last six years.  Through additional acquisitions and mergers (Patton in 2004, Englert in 2005, Samer in 2006, and Myers in 2008) the agency has grown to handle more than 16,000 policies and has a proven track record for providing innovative, custom-tailored insurance programs for its clients.

Since that time, Bill Haelig, a former sales executive with Motorist Mutual Insurance Company and State Auto Insurance Company, joined the firm in 2005 and has been an invaluable asset to the firm.  His expertise in the commercial lines field has been an important addition to the team.

The agency also has a reputation for outstanding personalized service.  We at Robertson Insurance Group seek to build lifelong relationships with our clients and friends through excellence in our insurance services.

Providing insurance isn’t about the bottom line, it’s about developing a partnership – a COMMITMENT. We strive to rise above the norm to find solutions that are tailored to your specific needs and to deliver an experience of trust, knowledge, and reliability. It’s simple, fast, and absolutely free! Get A Quote or call 610-866-2400 or visit one of our three convenient locations in the Lehigh Valley.

An Independent Advantage

We are Independent Agents in Bethlehem, Pennsylvania, free to choose the best carrier for your insurance needs. We do not work for an insurance company; we work for you. We work on your side when you have a loss and follow through to see that you get fair, prompt payment and service. Robertson Insurance Group represents a carefully selected group of financially strong, reputable insurance companies, therefore, we are able to offer you the best coverage at the most competitive price.

What is an Independent Insurance Agent?

When you decide to buy a car, you wouldn’t purchase the first one you see. What if one day the automobile industry decided to make only one type of car, one make and one model. You wouldn’t have a choice!

The same situation holds true for insurance. You need insurance to drive a car, to purchase a house, to protect your family’s financial future and to run a small business. But if there was only one insurance company that offered only one type of insurance, car insurance, home insurance or businessowner policy — you wouldn’t have a choice. The only solution would be going to that one company.

With an independent insurance agent, you have choices. Independent agents are not tied to any one insurance company. One of the advantages of using an independent agent is that he or she works to satisfy your needs. You are using an expert for an important financial decision.

An independent agent has several companies that he or she can approach to get you the best coverage at the best price. And your independent agent will know the companies with the most efficient claims departments to recover your losses as quickly as possible.

When you buy insurance, whether it’s for your home, your car or your business, you want an advocate who will properly assess the risks you face and give you an objective analysis of the marketplace, it’s up to you to make the final choice.

May 20th, 2014 by Robertson Insurance Group